{"id":5993,"date":"2021-10-07T15:01:32","date_gmt":"2021-10-07T13:01:32","guid":{"rendered":"https:\/\/cityde7.mydental.host\/city-dentals-data-protection-policy\/"},"modified":"2025-10-29T13:52:00","modified_gmt":"2025-10-29T12:52:00","slug":"city-dentals-data-protection-policy","status":"publish","type":"page","link":"https:\/\/citydental.se\/en\/city-dentals-data-protection-policy\/","title":{"rendered":"City Dental&#8217;s Data Protection Policy"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:10vh;--awb-margin-bottom:10vh;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1560px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-font-size:var(--awb-custom_typography_2-font-size);--awb-line-height:var(--awb-custom_typography_2-line-height);--awb-letter-spacing:var(--awb-custom_typography_2-letter-spacing);--awb-text-transform:var(--awb-custom_typography_2-text-transform);--awb-margin-right:30px;--awb-margin-bottom:1rem;--awb-text-font-family:var(--awb-custom_typography_2-font-family);--awb-text-font-weight:var(--awb-custom_typography_2-font-weight);--awb-text-font-style:var(--awb-custom_typography_2-font-style);\"><p>The data protection policy was last updated on April 30, 2024.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><p>We at City Dental protect your personal privacy and would like to inform you here about how we collect and use your personal data in accordance with the Patient Data Act, the Dental Care Act and the General Data Protection Regulation (\u201cGDPR\u201d). Below you will also find information about your rights under applicable data protection legislation. <\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36.8\" data-lineheight=\"44.896px\">Patient<\/h2>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"27.2\" data-lineheight=\"32.096px\">Record keeping<\/h3>\n<p>As a healthcare provider, we are obliged to keep a patient record. The purpose of keeping a patient record is mainly to contribute to good and safe care for you who are in contact with us as a customer\/patient. The patient record contains information about your identity, as well as information related to your care, such as taken or planned treatment measures, etc. Our processing of your personal data in connection with the record keeping is necessary to fulfill legal obligations that inhere in us as a healthcare provider according to the Patient Data Protection Act, and to perform a task of public interest (providing health care).   <\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"27.2\" data-lineheight=\"32.096px\">Appointment booking and administration<\/h3>\n<p>As a patient with us, you have the opportunity to book\/cancel an appointment digitally or by telephone. When you are in contact with us as a customer\/patient, we process your personal data for the purpose of administering and confirming your booking\/cancellation, sending out a notice and administering your payment. The processing of personal data is necessary to be able to fulfill the agreement(s) we have with you, to fulfill legal obligations that incumbent on us as a healthcare provider according to the Dental Care Act and to perform a task of public interest (providing health and medical care). Please note that it is necessary for you to provide your personal data in order for us to be able to administer the customer relationship.   <\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"27.2\" data-lineheight=\"32.096px\">Quality assurance and operational monitoring<\/h3>\n<p>In dentistry, the quality of the operations must be systematically and continuously developed and secured. Your personal data linked to your care and administration may therefore be processed for this purpose. The processing of personal data is necessary to fulfill legal obligations that inhere in us as a healthcare provider according to the Dental Care Act, and to perform a task of public interest (providing healthcare).  <\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"27.2\" data-lineheight=\"32.096px\">Marketing<\/h3>\n<p>As a patient with us, you have the opportunity to communicate via email, telephone and SMS for information purposes. Our legal basis for this processing is balancing of interests. <\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"27.2\" data-lineheight=\"32.096px\">Inquiry via email and web form<\/h3>\n<p>We process your personal data when you contact us via email and\/or web form for the purpose of handling your request, based on a balancing of interests. We assess that we have a legitimate interest in processing your personal data to handle your request. The personal data processed varies depending on the nature of the request, but normally includes contact details and social security number (when justified).  <\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36.8\" data-lineheight=\"44.896px\">Supplier<\/h2>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"27.2\" data-lineheight=\"32.096px\">Administer supplier relationships<\/h3>\n<p>When you contact us as a supplier\/supplier representative, we process your contact information for the purpose of administering our supplier relationship. The processing is based on a balancing of interests. <\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36.8\" data-lineheight=\"44.896px\">Visitors To Our Website<\/h2>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"27.2\" data-lineheight=\"32.096px\">Use of our websites and contact forms<\/h3>\n<p>We process your personal data when you use our websites in order to provide the website in a secure manner and to improve our digital services. The processing is based on a balancing of interests and, where applicable, with your consent. The following information will be processed:  <\/p>\n<ul>\n<li>Information about the use of our website \u2013 such as visitor statistics regarding page response time, download errors, how you reached and left the service, as well as delivery notifications when we contact you.<\/li>\n<li>Device information \u2013 such as IP address, language settings, browser settings, time zone, operating system, platform, and screen resolution. <\/li>\n<li>Geographic information \u2013 your geographic location.<\/li>\n<\/ul>\n<p>For more information, visit our, <a href=\"https:\/\/citydental.se\/en\/citydentals-cookiepolicy\/\">Cookiepolicy<\/a>.<\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36.8\" data-lineheight=\"44.896px\">Recipients and Categories of Recipients<\/h2>\n<p>In dentistry, there is strict confidentiality for information about patients&#8217; health conditions and other sensitive information. Only authorized personnel are allowed to access confidential information, which means that only personnel who are involved in the care and treatment of the patient, or who otherwise need the information to perform their work in dentistry, are allowed to access the information. <\/p>\n<p>However, we may share your personal data with our suppliers of, among other things, medical records systems, IT and dental materials in order to be able to conduct and develop our business and thereby provide quality and safe care. To the extent permitted or required by applicable law, we may share your personal data with authorities, courts and other similar third parties.  <\/p>\n<p>Your personal data will always be processed within the EU\/EEA, unless otherwise expressly stated.<\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36.8\" data-lineheight=\"44.896px\">Storage period<\/h2>\n<p>We do not store personal data for longer than is necessary or required by law. The personal data in our patient record system is stored in accordance with the provisions of the Patient Data Act, a medical record document is stored for at least ten years after the last data was entered in the document. In cases where your personal data is part of our accounting information, it is stored for at least seven years according to the Accounting Act.  <\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36.8\" data-lineheight=\"44.896px\">Your Rights<\/h2>\n<p>Du har r\u00e4tt till insyn i hur vi behandlar dina personuppgifter och har r\u00e4tt att beg\u00e4ra information om personuppgiftsbehandlingen. Du har r\u00e4tt att f\u00e5 felaktiga personuppgifter r\u00e4ttade, att f\u00e5 eventuell \u00f6verfl\u00f6dig personuppgiftsbehandling begr\u00e4nsad, ogrundad personuppgiftsbehandling raderad och \u00e4ven, i vissa fall, f\u00e5 personuppgifter flyttade till annan akt\u00f6r. Om du vill l\u00e4mna in ett klagom\u00e5l avseende v\u00e5r personuppgiftsbehandling kontakta Integritetsskyddsmyndigheten, <a href=\"mailto:imy@imy.se\">imy@imy.se<\/a>.  <\/p>\n<p>Should we process personal data about you based on your consent, we would like to inform you that you always have the right to withdraw your consent.<\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36.8\" data-lineheight=\"44.896px\">Contact us<\/h2>\n<p>City Dental 556680-5478 is the data controller for the processing of your personal data as described above and is responsible for ensuring that our processing is carried out in accordance with the Patient Data Act, the Dental Care Act, GDPR and other applicable data protection legislation.<\/p>\n<p>Vi ing\u00e5r i Dentalum-koncernen som har ett utsett dataskyddsombud. Om du har fr\u00e5gor om hur vi behandlar dina personuppgifter eller vill ut\u00f6va dina r\u00e4ttigheter \u00e4r du v\u00e4lkommen att kontakta oss p\u00e5 <a href=\"mailto:dso@dentalum.com\">dso@dentalum.com<\/a>. <\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1560px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-color8);border-color:var(--awb-color8);border-top-width:3px;\"><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":5381,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5993","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>City Dentals Privacy Policy - City Dental<\/title>\n<meta name=\"description\" content=\"The Privacy Policy was last updated on April 1, 2020. 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